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Category: Product Shipping and Delivery Questions

How ling does it take to recieve a Portable Hyperbaric Chamber like; Vitaeris 320

If I order a Vitaeris 320 Hyperbaric Chamber, how long does it take to receive the shipment? Can I ship that directly to a home or office?

 

Our standard shipping in the US (48) is 5 days ground.  The freight company will contact you on day 4 and discuss final delivery location and a 4 hour window of time for the delivery.  We take pride in this service and it is keep it to the ultimate customer service format. We do offer overnight shipping, but there is an extra charge (120 pound shipment).  For Hawaii and Alaska it’s AIR FRIEGHT and takes 5 days. Overseas and most foreign shipments are AIR FREIGHT and takes 5 days. So, in summary all shipments are 5 days anywhere in the world. Only exception is locations where there is some kind of remote location involved, there it could take an extra day or two. 

Also, if an order is placed before 3:00PM,  the shipment will go out that day.  You will receive 5 days later. Only exception here is if there is a run on orders in a given week. It has happened a couple times in the past 11 years, and the shipment was delayed 1 week.

We pride ourselves on customer service that is one of the things we are known for.  Correct and timely order processing and shipment is part of that service. We had had zero issues with order processing and shipping products. And if something gets damaged during shipment a replacement is sent right away, usually that same day, most times overnight.

2 comments | Posted by Lance Brubaker on 02/08/2010 at 8:23 AM | Categories: Product Shipping and Delivery Questions -

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